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Some examples of Iknow’s content identification, architecture, acquisition, and management services include:
A few examples are described below.
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Content Source Analysis
Iknow performs a Content Source Analysis to identify the primary sources of knowledge that go into key management decisions. A Source Analysis is important because it helps the users of the information:
Iknow helps organizations understand the breadth of their expenditures on purchased reports, subscriptions, databases, market research, and other content. We also analyze how and where this information is used within the organization. Deliverables from the Content Source Analysis include a source inventory or catalog of internally generated and purchased content, knowledge maps that link the information necessary for decisions to their source documents, and recommendations to eliminate purchased content that is not being used in decision making
Content Identification, Licensing, and Implementation
Today, the availability of new information is overwhelming. We’ve all seen estimates about how the rate of new information generation is accelerating. The good news is that new types and sources of information are being introduced on a daily basis. However, the bad news is that companies rarely go back and redesign their existing business processes to take full advantage of these newer, higher quality, and lower cost sources.
Iknow helps companies identify and evaluate new information sources, negotiate contracts for content, and helps design and implement new business processes for using this new content. Specifically, Iknow will:
Access and Rights Management
A growing problem in knowledge management is the security of knowledge assets, i.e., protecting critical knowledge assets from external and internal threats. Currently, there are a number of security-related hardware and software products on the market (e.g., routers, firewalls, virus and intrusion detection software).
We believe that a comprehensive approach to the security of knowledge assets is absolutely essential, since assets stored digitally (unlike tangible assets like plant and equipment) can be instantaneously copied, altered, and deleted. Iknow consultants help companies architect wide-ranging access and rights management at the document, folder, repository, server, known user, and unknown-user levels.
Knowledge Lifecycle
The importance or usefulness of most business information declines over time, for example, contact information in a CRM system, benchmarking data in a database, a “best practice” idea, or a piece of competitive intelligence. Organizations cannot afford to make critical business decisions on stale or outdated information. Iknow helps companies establish knowledge management business processes and practices to update, refresh, and discard the information stored in their knowledge repositories.
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Related Topics
To learn more about Iknow's other service offerings, please select one of the links below:
Learn More
Please select a topic below to find out more about how Iknow can generate results for your company.
Contact us today and let Iknow create knowledge-based competitive advantage for you!
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