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Since the Company's founding, Iknow has conducted a wide variety of knowledge management assignments for our valued customers. A few of our recent assignments are described below to give you an idea of the type and breadth of work we can undertake. A complete project summary can be downloaded by clicking on the document's title.
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Launching a data management and knowledge management initiative
Iknow conducted a comprehensive current state assessment and developed a strategic roadmap for improving data management and knowledge management capabilities for the Marketing Organization of a top pharmaceutical company. The assessment and plan was completed within 60 days.
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Detailed Project Planning for Three KM Initiatives
Building executive support for implementation
During a previous assignment for this international client, Iknow developed a comprehensive KM strategy and high-level project descriptions for a number of specific KM initiatives.The outputs from this detailed planning exercise provided the additional background and support needed by senior management to acquire the resources needed for implementation.
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Strategy for a Global eLearning Initiative
Recommendations and business case for creating a continuous learning environment
The Technical Division of a Fortune 50 pharmaceutical and health care company was responsible for providing a broad array of technical training programs to the operating companies and corporate staff. The Division used Iknow’s recommendations as their strategic roadmap for implementing eLearning.
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Knowledge Management for Managed Care
Creating the knowledge processes, repository, and performance scorecard to support Account Management, Sales Management, Global Brand Management, and Contracting
The Managed Care Division of a top global pharmaceutical company was having difficulty sharing information between the various internal functions that were involved in supporting the managed care business. These separate functions included Account Managers, Sales Management, Global Brand Management, Contracts/Procurement, Competitive Intelligence, and Managed Care Specialists. The Division implemented Iknow’s recommendations.
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Software Product Assessment—Text Analysis
Identifying optimal software products for a global Engineering Services Division
A major consumer products and healthcare company was interested in implementing text analysis software in a number of business areas, including the analysis of published news feeds for competitive intelligence, the automatic extraction of content from internal reports, and the automatic population of internal knowledge repositories. Iknow analyzed commercial text analysis software to identify appropriate products. Iknow’s recommendations were used to provide support for IT investments in this area.
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Identifying New Knowledge-Based Product and Service Offerings
Creating a platform for strategic growth
The President of a leading integrated digital marketing and communications company wanted to identify new opportunities that both leveraged their internal competencies and targeted their current customer base. She chose Iknow to drive the identification of new product and service offerings.
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Supplying KM and Content Management Expertise to a Global Consulting Firm
Professional Services Partnering in Business Development and in Project Delivery
The partners of the consulting services division of a leading global consulting powerhouse were frustrated at their inability to pursue knowledge management (KM) and content management opportunities. While the firm enjoyed great brand recognition, global coverage, and over $10 billion in annual revenues, the partners were unable to pursue opportunities in this growing market because of a lack of internal skills. The consulting firm turned to Iknow to add the missing capabilities across all facets of KM and content management.
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Contact us today and let Iknow create knowledge-based competitive advantage for you!
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