Records Management is one of Iknow’s core strengths. Records management refers to the practice of identifying, classifying, archiving, preserving, and sometimes destroying records. It is the field of management responsible for the efficient and systematic control of the creation, receipt, maintenance, use and disposal of records, including the processes for capturing and maintaining evidence of and information about business activities and transactions in the form of records.
Records management is one of the core functions governmental and legal agencies, and it also plays a major in private sector organizations that face major regulatory requirements, Iknow defines records as information that is created, received, and maintained as evidence and information by an organization or person, in pursuance of legal obligations or in the transaction of business. A record is a specific piece of recorded information generated, collected or received in the initiation, conduct or completion of an activity and that comprises sufficient content, context and structure to provide proof or evidence of that activity. A record can be either a tangible object or digital information which has value to an organization.
Due to increasing regulatory and compliance requirements, effective records management has become a much more high profile issue for organizations. Iknow assists clients in sorting out the impact of theses requirements on their day-to-day operations, and provides options for overhauling the processing of records, as well as developing a technology infrastructure that meets both today’s more stringent requirements, as well as anticipating future developments in the area, thus ensuring lasting return on investment.
Why do companies rely on Iknow's consulting advice?
Companies choose Iknow to help them with their content management challenges because Iknow has:
- Deep expertise in content management software and systems, as well as a solid understanding of the entire spectrum of KM, collaboration, and related information management software and technologies;
- Exceptional business management consulting skills, including strong analytical, process design, and organizational change management capabilities;
- Knowledge of most industry verticals, business processes, and business functions; and
- An extensive project portfolio demonstrating experience in delivering complete end-to-end KM solutions.
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