All knowledge-based work is not alike. For some roles, collaboration is the critical application; others need access to a wide variety of content; and still others need specialized decision making tools. Therefore, technologies that improve knowledge worker productivity are often very diverse.
We have found that we can group our clients' business requirements into three general categories. Typically, our clients want to:
- Increase the efficiency and effectiveness of teams and business processes through enhanced information access, sharing, and collaboration;
- Leverage intellectual assets through improved knowledge capture and reuse; and/or
- Improve the quality and speed of making decisions.
We are able to group KM-related technologies into each of these three categories to quickly identify potential components for an overall solution. The Exhibit below lists examples of several KM technologies within each category.
Iknow's Areas of Expertise
Iknow’s expertise in the knowledge management domain is extensive and includes corporate and enterprise portals, business process management and workflow automation, collaboration and groupware, distance learning/eLearning, content management, document management, records management, digital asset management, search, data mining, text mining and text analysis, business and competitive intelligence, taxonomy and metadata management, and other new and emerging information technologies.
Please select one of the topics below to learn more about our knowledge management expertise.
I. Workforce Enhancement
- Portals
- Business Process Management (BPM) and Workflow Automation
- eLearning (Distance Learning)
- Expertise Profiling and Experts Directories
II. Intellectual Assets
- Content Management
- Document Management
- Records Management
- Digital Asset Management
- Search and Search-Derivative Applications
III. Decision Making
- Data Mining
- Text Mining and Text Analysis
- Business Intelligence
- Visualization
- Artificial Intelligence; Expert and Rule-Based Systems
IV. KM Infrastructure
A fourth category, KM Infrastructure, covers some of the supporting technologies necessary to implement knowledge management solutions.
- Taxonomy, Classification, and Metadata Management
- Data Management
- Identity Management, Access Management, and Security
* * *
If you don't see a technology area listed, please call us at (609) 419-0500, send us an e-mail (info@iknow.us.com), or complete our information request form (click here). We'll get back to you quickly with our experience and capabilities or provide several recommendations on where to turn.
analysis asset business classification collaboration content data document information intelligence knowledge learning management mining portal process repository taxonomy visualization workflow
KM business change companies consultants consulting firms knowledge management program project services software solutions suppliers systems tools top vendors
| Visualization | Text Mining and Text Analysis | Competitive Intelligence (CI) | Business Intelligence (BI) | Project Management & Portfolio Management | Collaboration & Groupware | Business Process Management (BPM) & Workflow Automation | Portals | Identity & Access Management and Content Security | Expertise Profiling and Experts Directory | Document Management | Distance Learning (eLearning) | Digital Asset Management | Data Management | Content Management | Classification, Taxonomy, and Metadata |
mining content visualization classification repository knowledge management learning data intelligence information portal analysis document knowledge business taxonomy asset process workflow collaboration
knowledge management services suppliers software systems tools solutions firms consultants business companies top km project consulting program change vendors
| Visualization | Competitive Intelligence (CI) | Project Management & Portfolio Management | Business Process Management (BPM) & Workflow Automation | Identity & Access Management and Content Security | Document Management | Digital Asset Management | Content Management | Text Mining and Text Analysis | Business Intelligence (BI) | Collaboration & Groupware | Portals | Expertise Profiling and Experts Directory | Distance Learning (eLearning) | Data Management | Classification, Taxonomy, and Metadata |
business content collaboration information knowledge management mining analysis taxonomy data knowledge portal classification repository learning document workflow process visualization intelligence asset
firms km software change services tools companies consultants systems program business project top suppliers knowledge management consulting vendors solutions
| Portals | Visualization | Data Management | Content Management | Document Management | Digital Asset Management | Collaboration & Groupware | Business Intelligence (BI) | Text Mining and Text Analysis | Distance Learning (eLearning) | Competitive Intelligence (CI) | Classification, Taxonomy, and Metadata | Expertise Profiling and Experts Directory | Project Management & Portfolio Management | Identity & Access Management and Content Security | Business Process Management (BPM) & Workflow Automation |
business management content asset analysis information knowledge repository process collaboration document portal taxonomy data classification intelligence mining learning visualization workflow
consulting tools software business km change suppliers companies project management services vendors systems program top solutions consultants firms
| Business Process Management (BPM) & Workflow Automation | Identity & Access Management and Content Security | Project Management & Portfolio Management | Expertise Profiling and Experts Directory | Classification, Taxonomy, and Metadata | Competitive Intelligence (CI) | Distance Learning (eLearning) | Text Mining and Text Analysis | Business Intelligence (BI) | Collaboration & Groupware | Digital Asset Management | Document Management | Content Management | Data Management | Visualization | Portals |
Iknow’s consulting solutions address business issues that involve knowledge assets, collaboration, and decision-making.
